Due to the nature of the ingredients we use in this balm, fine granules can form during the setting phase. They are completely normal and do not harm your skin in any way.

The granules will melt with a little body heat, so if you don't enjoy the gentle exfoliation they provide when applying it, simply warm the balm between your fingers before applying.

Coconut oil is highly comedogenic - meaning it has a high tendency to clog pores.

Coconut oil also has a tendency to sit on top of the skin and make you feel greasy, rather than be absorbed into it.

These two properties combined mean that if applied to the skin, Coconut oil can trap microorganisms (like bacteria) and debris underneath it which can lead to acne and other skin concerns.

For these reasons, we do not use Coconut oil in any of our formulations.

No! Containing only non comedogenic plant oils (ie no pore clogging oils like coconut, olive or mineral oils), many of which also possess naturally anti-microbial properties, our products are formulated with to bring your skin back to equilibrium, balancing deficient or excessive oil production over time.

Our Face & Body Balm's are packaged in lightweight, recyclable and reusable aluminium tins and fitted with labels made with recyclable materials.

Plus, to avoid unnecessary waste we have also chosen not to package our Balms in external boxes. Instead, the necessary product information you may require can be found directly on the label or on this website.

You can find out more about our Earth Conscious Packaging (including our plastic free shipping packaging) by clicking here.

Despite the fact that Miron glass is a great material to store organic ingredients in, it unfortunately isn't generally curb-side recyclable. Meaning, that in most council areas, you can't throw Miron (or black) glass into your yellow recycling bin.

This is because the optical sorting technology used in most council recycling plants is based on the principle of light transparency and reflection. Currently, any non-transparent (black, dark or coated) pieces of glass are classified as non-glass particles by most sorting machines. These pieces are then not only rejected from the glass recycling loop, but some of the good transparent glass particles are rejected alongside them too.

In effect, by throwing Miron/black glass into your curb-side recycling bin, you're actually creating more waste than intended.

We don't want to see our customers un-intentionally increase the amount of waste they send to landfill. So until recycling sorting technologies improve, we've opted to use amber glass bottles instead - Plus, we like the fact that you can see how much product you've got left.

No! We have never, and will never, test our products or ingredients on animals.

Yes, our all Oasis Black products are made from 100% botanical ingredients and are completely free from animal ingredients.

Yes, all Oasis Black products designed to be suitable for sensitive skin. Our products are free from harsh detergents, cheap fillers, chemical preservatives and artificial fragrances that can irritate the skin.

However, as everyone’s skin make up is different, we always recommend conducting a small patch test prior to first use.

A woman’s skin becomes extra-sensitive to many substances during pregnancy, particularly some essential oils.

As this balm contains no essential oils it should be safe for topical use during pregnancy. However, as with any product, you should consult your medical practitioner first before using whilst pregnant.

Our products should be used within 12 months of opening for maximum effect.