Free standard shipping is offered to ALL orders over $100 in value with an Australian delivery address.
Just select the Free Standard Shipping option at the checkout.
If you're a Byron Bay local, or currently visiting, you can pick-up your order or we can deliver it to you for FREE. Just select the appropriate option at the checkout.
Free pick-up's are available from Byron Bay Traders located in the Arts & Industrial Estate at 17 Banksia Drive, Byron Bay and open between 9am & 3pm, Mon to Fri. Orders are usually ready to be collected within 24 hours of placing your order. You'll receive a notification when your order is ready to be collected.
Local deliveries are usually completed within 48 hours of receiving your order.
We can ship to addresses worldwide.
Minimum order values apply for orders with shipping addresses outside Australia.
Please note that each country has different laws and regulations regarding buying products from other countries. It is your responsibility to know what is legal in your country in terms of what can and cannot be shipped to you before you place an order with Oasis Black. All ingredients in Oasis Black's products are listed on the product pages, on this website, in accordance with Australian Cosmetic labeling requirements. No refunds will be given for items that are seized at your local customs office.
If you need your order to be delivered sooner, we are happy to Express Post it to you for an additional fee. This can be added at the check-out.
Definitely, all orders (except those for 3ml samples) are sent with complimentary tracking numbers. Please contact me if you haven't received your tracking number.
All orders are dispatched from Lennox Head (postcode 2478) NSW, Australia.
Delivery speeds depend on the destination and shipping method chosen. Please note that the information provided below is an estimate only and delivery times could be longer especially for deliveries to rural and remote addresses:
Australian Standard Shipping
Click here for details on Australia Posts's Parcel Post delivery speeds and coverage.
Australian Express Post Shipping
Click here for details on Australia Posts's Express Post delivery speeds and coverage.
International Standard Shipping
Delivery is by air and generally takes 6+ business days. Country specific delivery times are available online at auspost.com.au
International Express Post Shipping
Delivery is by air and generally takes 2-4 business days. Country specific delivery times are available online at auspost.com.au
If your order is being shipped to an address outside Australia, additional taxes, duties, tariffs, quarantine fees, customs charges, brokerage and other fees may apply to your shipment. These charges vary from Country to Country and are your responsibility.
The local Customs office will bill the recipient directly for any applicable charges when your package reaches its destination country. These fees are NOT included in the shipping fees charged to you by Oasis Black. Please contact your local customs office for details on how these charges are assessed and applied to your delivery BEFORE placing your order with Oasis Black.
No refunds will be given for items that are seized at your local customs office, or not delivered, unless returned to us. Packages that are returned due to unpaid duties and customs charges will incur an additional shipping fee.
For our shipping materials, we use a sustainably made paper based “bubble wrap”, tissue paper and information flyers made using recycled and recyclable paper/card. Our shipping envelopes are made using 100% Post consumer recycled paper, sealed with non-toxic glue instead of plastic tapes.
Yes! Oasis Black promotes environmentally friendly practices, and accordingly we’ve taken great care to ensure our products and packaging are as environmentally friendly as possible.
All our product bottles are made with glass, and the mailing/protective packaging the products are sent to you in are made with recycled, environmentally friendly paper based materials which are all generally recyclable. However, as most recycling facilities in Australia (and overseas) can not yet recycle small loose bottle tops, please check with your local council before recycling the pump caps.